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Support & Dispatch

Melbourne, VIC, Australia

We aim to respond within 24 business hours during business hours, Monday to Friday (AEST). We assist with order support, shipping updates, documentation requests, restock enquiries, and general questions.

Secure Telegram: @solatidebiosciences (t.me/solatidebioscienceschannel)

Email: contact@solatidebiosciences.com

Response Time: Typically within 24 hours during business hours (Monday-Friday, AEST)

What We Can Help With

  • Order support and shipping updates
  • Product availability and restock enquiries
  • Batch documentation and COA requests
  • General questions about the Solatide catalogue
  • Bulk and general support enquiries

Business Mailing Address

Solatide Biosciences
Suite 329/98-100 Elizabeth Street
Melbourne VIC 3000
Australia

Online store only. No public storefront, walk-in service, or customer collection is available.

Email: contact@solatidebiosciences.com

Compliance Notice

For strict legal and compliance reasons, we cannot provide:

  • Dosing instructions or recommendations
  • Reconstitution protocols or mixing guidance
  • Administration methods or human-use information
  • Medical, therapeutic, or clinical advice
  • Information on use outside legitimate in-vitro research purposes

All products are supplied strictly for research use only. For more information, please read our Research Use Disclaimer.

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